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Privacy Policy JudiKing — How We Protect the Personal Information of Malaysian Members

This page clearly explains how judiking collect, use, store, and protect your personal data. Your privacy is not merely a legal obligation to us — it is a responsibility we have taken seriously from day one. Please read carefully to understand your rights as a member.

Updated: January 2026 Bahasa Melayu (ms-MY) Version 2.1
Official Privacy Policy
JudiKing Malaysia
Important Note

This Privacy Policy explains how judiking ("we", "Platform") manages your personal data ("Member", "you") when you use our services. By registering an account or using the judiking, you agree to the data protection practices set out in this document. This document should be read together with Terms & Conditions ours.

1 Personal Information We Collect

judiking collects your personal data only when it is necessary for a legitimate purpose related to the provision of our platform services. The types of information we may collect are as follows:

Information you provide directly:

  • Full name as stated on your official identification document.
  • An active mobile phone number for verification and communication purposes.
  • Email address, if provided during the account registration process.
  • Date of birth for age eligibility verification (minimum age requirement: 21 years old).
  • Bank account or digital wallet details (DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay) used for deposits and withdrawals — we only retain the information necessary to process transactions, not your full card details or banking passwords.
  • Proof of identity (a copy of your MyKad or passport) when requested as part of the identity verification (KYC) process.

Information collected automatically when you use the platform:

  • The IP address of the device used to access the platform.
  • Device type, operating system, and web browser type.
  • In-platform activity history — matches watched, bets placed, games played, and session durations.
  • General location data based on IP address (not precise GPS location) for geographic eligibility verification purposes.
  • Cookie data and similar tracking technologies — explained in further detail in Section 5.

judiking has never collected sensitive data such as medical information, political views, or religious affiliations. We also do not store full credit or debit card numbers — all payment processing is handled through secure local Malaysian payment methods.

2 How We Use Your Information

Personal data collected by judiking used solely for lawful purposes directly related to providing services to you as a member. The primary purposes for data use are:

  • Account management: Creating, verifying, and managing your account, including processing logins, password resets, and identity verification.
  • Transaction processing: Processing incoming deposits via DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay, as well as withdrawals of winnings to your account.
  • Platform security: Detecting and preventing fraud, multi-account use, money laundering, and unauthorised access to member accounts.
  • Legal compliance: Fulfilling relevant legal reporting and compliance obligations, including anti-money laundering (AML) requirements and adhering to directions from lawful authorities.
  • Service improvement: Analysing platform usage patterns in aggregate (not at an individual level) to improve features, interface, and the overall player experience.
  • Service communications: Sending important account-related notices, terms updates, security alerts, and relevant promotional information where you have consented to receive them.
  • Customer support: Resolving enquiries, complaints, and technical support requests submitted to our support team judiking.
Data Type Primary Purpose of Use Legal Basis for Processing
Name & phone number Identity verification, account communications Contractual agreement
Payment details Deposit & withdrawal processing Contractual agreement
Platform activity data Security, fraud detection Legitimate interest
KYC Documents AML compliance & age verification Legal obligation
Cookie & technical data Platform performance, aggregate analytics Legitimate interest / consent

3 Personal Data Storage & Security

The security of your personal data is one of the largest technology investments we make at judiking. All data is stored on servers protected by multiple layers of security:

  • 256-bit SSL/TLS Encryption: All communication between your browser and the judiking encrypted using the latest industry standards, ensuring data cannot be intercepted during transmission.
  • Encryption of data at rest: Sensitive data stored in our databases — including passwords (stored as one-way hashes) and payment information — is encrypted using AES-256 standards.
  • Strict access controls: Only staff with a legitimate business need are permitted to access members' personal data, and all access is logged for audit purposes.
  • 24/7 Monitoring: A security monitoring system operates around the clock to detect unauthorised access attempts, suspicious activity, and potential cyber threats.
  • Regular backups: Data is regularly backed up to a secure, separate location to ensure recovery in the event of an unexpected disruption.
  • Periodic penetration testing: Security infrastructure judiking undergoes regular penetration testing by independent third parties to identify and patch potential vulnerabilities.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. We therefore encourage members to play their part in protecting their accounts — by using strong passwords, enabling two-factor authentication, and promptly reporting any suspicious activity to us.

4 Data Sharing With Third Parties

judiking does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data is shared only in the following limited circumstances:

  • Required service providers: We share necessary data with third-party service providers that support our platform operations — including payment processors (such as FPX and DuitNow gateway providers), identity verification service providers, and cloud server infrastructure providers. All such providers are bound by strict confidentiality agreements and are only permitted to use data for the specific purposes defined.
  • Game providers: Minimum account information required is shared with third-party game providers (such as Evolution Gaming, Pragmatic Play) for the purpose of enabling you to play on their platforms through the judiking.
  • Legal compliance: judiking will disclose the necessary data to lawful authorities (such as the police, courts, or regulatory bodies) when required by law or a valid court order. We will not disclose data beyond what is required by the relevant directive.
  • Fraud prevention: In cases involving suspected fraudulent or financial criminal activity, we may share relevant information with financial institutions or the relevant authorities for investigation and preventive action.

Our commitment: Your data will never be sold to advertisers, data brokers, or any third party for marketing purposes without your explicit consent. This is a line we have never crossed at judiking.

5 Cookies & Tracking Technologies

Platform judiking uses cookies and similar tracking technologies to enhance your experience. Here is an overview of the types of cookies we use:

Cookie Type Purpose Period
Necessary Cookies Session login, account security, and core platform functionality Session / until logout
Functional Cookies Remembering your language preference, display settings, and user preferences Up to 12 months
Analytics Cookies Understanding aggregated platform usage patterns for improvement purposes Up to 24 months
Security Cookies Detection of suspicious login attempts and account protection Up to 6 months

Necessary cookies are essential for the platform's core functionality and cannot be disabled without affecting your use of the platform. For analytics and functional cookies, you can manage cookie settings through your web browser. However, disabling certain cookies may affect your experience on judiking.

Platform judiking does not use third-party advertising cookies or cross-site user profiling systems. We do not use cross-site tracking technology for marketing purposes.

6 Your Rights as a JudiKing Member

As a member judiking, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

  • Right to access: You have the right to request a copy of the personal data we hold about you. Such requests will be processed within 14 business days.
  • Right to correction: If you find that the data we hold is inaccurate or out of date, you have the right to request a correction. Most profile information can be updated directly through your account settings.
  • Right to erasure ("right to be forgotten"): You may request the deletion of your personal data, subject to our legal obligations to retain certain records (such as financial transaction records required under AML regulations).
  • Right to restrict processing: In certain circumstances, you may request that we restrict how we process your data while your request is being resolved.
  • Right to object: You have the right to object to the processing of your data for direct marketing purposes at any time, and we will action that request without delay.
  • Right to data portability: You may request your data in a machine-readable format for transfer to another relevant service.

To submit any privacy rights request, please contact the judiking support team judiking via live chat or email at support@judiking.best. Please include your account number and the details of your request. We will verify your identity before processing any data-related request to ensure the security of your information.

7 Cross-Border Data Transfers

In the course of operating the platform and working with international service providers (such as casino game providers and cloud server infrastructure), your personal data may be transferred to or stored outside Malaysia.

When cross-border data transfers take place, judiking ensures that protection equivalent to Malaysian standards is applied through the following mechanisms:

  • Data Processing Agreements (DPA) with all third parties that receive member data.
  • Use of internationally recognised standard contractual clauses to ensure adequate data protection.
  • Selection of third-party providers that operate under recognised data protection frameworks (such as those operating under the European GDPR or equivalent privacy legislation).
  • Regular audits of the data protection practices of our third-party providers.

judiking does not transfer personal data to countries or territories without adequate data protection standards, without putting appropriate additional safeguards in place.

8 Child Protection

Platform judiking is a service for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21.

If we discover that personal data belonging to a minor has been collected without our knowledge — possibly due to inaccurate information provided during registration — we will take the following steps immediately:

  • Suspending the account in question immediately while an investigation is conducted.
  • Deleting all personal data belonging to the individual from our systems.
  • Returning any valid financial balances through the appropriate channels.

If you suspect that a minor is using the platform judiking, please contact us immediately at support@judiking.best so we can take the appropriate action.

9 Identity Verification (KYC Process)

As a platform that complies with anti-money laundering (AML) and know your customer (KYC) requirements, judiking may require you to submit identity verification documents in the following situations:

  • Prior to the approval of the first withdrawal, particularly where the amount exceeds a specified threshold.
  • When suspicious signs or unusual activity are detected on an account.
  • When cumulative account activity reaches the prescribed reporting threshold.
  • When lawfully requested by the relevant authorities through proper legal process.

Documents typically required in the KYC process include a copy of your MyKad or passport, and may include proof of current address. All documents submitted for KYC are stored securely with encryption, accessible only to authorised personnel, and deleted in accordance with our data retention policy once no longer required for a lawful purpose.

judiking does not use KYC data for any purpose other than identity verification, legal compliance, and fraud prevention.

10 Data Retention Period

judiking retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable law. The following is a general guide to data retention periods:

  • Active account data: Retained for as long as your account is active and for a defined period following account closure.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with applicable financial reporting and AML legal requirements.
  • KYC Record: Retained for 5 years from the date the account is closed or from the date of the last transaction, whichever is later, as required by law.
  • Platform activity log: Retained for 12 months for security and fraud detection purposes, then deleted or anonymised.
  • Customer support communications: Retained for 3 years for record-keeping and service improvement purposes.

Once the retention period has expired and there is no legal requirement preventing deletion, judiking will securely delete or anonymise the relevant data.

11 Amendments to This Privacy Policy

judiking reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technology requirements, or updates to applicable legislation. The latest version will always be displayed on this page with a clear revision date.

For significant amendments that materially affect how we use your personal data, we will take additional steps to notify you — whether through an in-platform notice, SMS, or email to your registered address — at least 14 days before the changes take effect.

Continued use of the platform judiking after any amendment takes effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account and request deletion of your data by contacting our support team.

12 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how judiking manages your personal data, or if you wish to submit any privacy rights request, please contact us via:

  • Live Chat: Available 24 hours a day, 7 days a week within the platform — the fastest way to reach us for general privacy-related enquiries.
  • Email: support@judiking.best — for requests relating to data access, correction, or deletion, please include "Data Privacy Request" in your email subject line. We aim to respond within 5 business days.

Support team judiking available in both Malay and English. All privacy-related inquiries are handled with complete confidentiality and processed in accordance with our internal procedures, which are designed to protect your interests.

For information on personal data rights and protections in Malaysia, you may also refer to the Personal Data Protection Act 2010 (PDPA 2010), the primary legislation governing personal data protection in Malaysia.

Effective date: 1 January 2026. Version 2.1. © 2026 JudiKing. All rights reserved.

Six Ways JudiKing Protects Your Personal Data

Data protection is not just a box we tick — it is a responsibility we take seriously in every technology decision we make.

Military-Grade Encryption

All data in transit is encrypted using 256-bit SSL/TLS, while sensitive data at rest is protected with AES-256 — the same encryption standard used by banking institutions and governments.

No Data Sales

judiking has never and will never sell, rent, or trade members' personal data to advertisers or data brokers for marketing purposes — this is our unconditional commitment.

Strict Access Controls

A "minimum necessity" principle applies — only staff who genuinely require access to specific data to carry out their work are granted it, and all access is logged for internal audit purposes.

Malaysia PDPA Compliance

Platform judiking operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010), ensuring your rights as a data subject are protected under the Malaysian legal framework.

Regular Security Audits

Systems and infrastructure judiking undergoes regular security testing and independent third-party audits, ensuring your protection stays current against the latest threats.

You're in Control

You may request access to, correction of, or deletion of your data at any time. Requests are processed within the stipulated timeframe without the need for complicated procedures — simply contact our support team.

Your Data Privacy Rights as a judiking Member

You have meaningful control over your personal data on the judiking. The following are rights you may exercise at any time.

Right to Data Access

Request a complete copy of all personal data judiking hold about you. We will provide a report within 14 business days from the date the request is received.

Right to Rectification

If any data we hold about you is inaccurate, you may request a correction. Basic profile information can be updated directly within your account; for other amendments, please contact our support team.

Right to Erasure

Request the deletion of your personal data from our systems, subject to certain legal record-retention obligations (such as financial transaction records required under AML legislation).

Right to Object to Marketing

Withdraw your consent to receive marketing communications at any time via your account notification settings judiking your account or by contacting our support team.

Data Portability Rights

Receive your data in a machine-readable format (such as JSON or CSV) for transfer to another service if needed. Requests are processed within 30 business days.

Right to Restrict Processing

In certain circumstances (such as during a dispute over data accuracy), you may request that we restrict the processing of your data while the matter is being resolved.

Understanding JudiKing's Privacy Policy — What You Need to Know

We understand that most people don't read privacy policies closely. They're long, full of technical terms, and at first glance tend to feel like they favour the company over the user. That's exactly why we want to explain the most important points in plain language — so that as a member judiking, you know exactly what happens with your data.

The first thing most people ask: does judiking sell my data to others? The answer is no, and it never has been. Members' personal data is a trust placed in us, not a business asset to be sold. We understand that member trust is the foundation of any online business — and we will not risk that trust for short-term advertising revenue.

What Data We Actually Need & Why

When you register at judiking, we ask for your name and phone number. That is all that is required for basic registration. We collect this information not to build a marketing profile — it is needed to verify your account, ensure only one account exists per person, and to reach you if there is an issue with your account.

When you make a deposit or withdrawal, we need to know the payment method you are using — whether that is DuitNow, FPX via Maybank2u or CIMB Clicks, Touch 'n Go eWallet, GrabPay, Boost, or ShopeePay. We do not store your full bank account details or eWallet passwords — what we retain is only what is necessary to process the transaction and verify that the payment was made from a method registered in your own name.

Additional details such as a copy of your MyKad are only requested when required for the KYC process — typically before your first large withdrawal or when legally mandated. These documents are stored with the highest level of security and are never used for any purpose other than identity verification and anti-money laundering compliance.

About Cookies — Not as Bad as You Think

Whenever people hear the word "cookies", many immediately think of intrusive tracking and ads that follow you everywhere. At judiking, our use of cookies is more limited and focused.

The most essential cookies are session cookies — they are what allow our system to recognise that you are still logged in as you navigate from one page to another, and what keep your session secure. Without them, you would have to log in again every time you clicked anything, which would make for a very frustrating experience.

We also use analytics cookies to understand how members use our platform as a whole — which pages are visited most frequently, where users typically drop off, and which game types are most popular. This helps us make better decisions about platform improvements. This data is analysed in aggregate — we do not build individual personal profiles from this information.

We do not use third-party advertising cookies. You will not see ads judiking that suddenly appear on your news sites or social media feeds after you've visited our platform — because we do not use the type of cookies that enable that to happen.

What Happens to Your Data When You Close Your Account

This is a question that rarely gets asked, but it's an important one to understand. When you close your account judiking, we do not immediately delete all of your data. There are several reasons for this.

First, Malaysian law — particularly in relation to anti-money laundering and financial reporting — requires financial institutions and platforms that handle financial transactions to retain transaction records for a specified period (generally a minimum of 7 years). This is not optional judiking — it is a legal requirement.

Second, there is a practical need to retain certain records for a period of time after account closure — for example, in the event of a dispute over a transaction that occurred before the account was closed. These records protect your interests as well, not just ours.

Data that is no longer required for legitimate purposes — such as preference information, older activity logs, and analytics data — will be deleted or anonymised within a shorter timeframe in accordance with our data retention policy. You may request detailed information on what is retained and for how long by contacting the support team judiking.

What We Do in the Event of a Data Breach

We hope this never happens — and we invest heavily in making sure it doesn't. But in the interest of transparency, it's important that you know what steps we would take if it ever did.

In the event of a data security breach affecting members' personal data, the security team judiking will take immediate action to contain the damage — including freezing suspicious access, identifying the scope of the breach, and assessing the affected data. We will notify affected members as quickly as possible, and if the breach is material, we will inform the relevant authorities as required by applicable law.

Transparency in difficult situations is part of our commitment to member trust. We will not conceal security incidents that affect your data — you have the right to know, and we will communicate clearly and in a timely manner.

SSL 256-bit
No Data Sales
Malaysia PDPA
24/7 Support
DuitNow & FPX
500,000+ Members

Frequently Asked Questions About JudiKing's Privacy Policy

No. judiking has never and will never sell, rent, or trade members' personal data to any advertiser, data broker, or third party for marketing purposes. Your data is shared only with service providers essential to platform operations (such as DuitNow and FPX payment processors), and all such parties are bound by strict confidentiality agreements. This is an unwavering commitment at judiking.

You can submit a data access request by contacting the judiking support team via live chat or email at support@judiking.best. Please state "Data Access Request" in your message subject or email header, and include your account number. We will verify your identity before processing the request, and your data report will be provided within 14 business days from the date verification is completed.

When you make a deposit via DuitNow, FPX (Maybank2u, CIMB Clicks, and others), Touch 'n Go eWallet, GrabPay, Boost, or ShopeePay, judiking retains a transaction record that includes the payment method used, amount, date and time, and transaction status. We do not store your full bank account number, password, or eWallet PIN — all such sensitive information is handled directly by licensed, secure payment providers.

Yes, you may request the deletion of your personal data by contacting judiking support. However, there are legal limits to what can be deleted — financial transaction records must be retained for a minimum of 7 years under Malaysia's anti-money laundering laws. Data beyond legally required records will be deleted or anonymised upon your request. Our team will explain in detail what can and cannot be deleted in your specific case.

The KYC (Know Your Customer) process is a legal requirement for platforms handling financial transactions in Malaysia, particularly under the Anti-Money Laundering Act 2001 (AMLA). Identity documents such as MyKad are requested to verify that you are who you claim to be, to confirm you meet the minimum age requirement, and to fulfil legally mandated reporting obligations. Your MyKad copy is stored with strong encryption, accessible only to authorised personnel, and is not used for any purpose other than identity verification and legal compliance.

You can opt out of promotional emails from judiking in two ways: first, click the "unsubscribe" link found at the bottom of any promotional email we send; or second, log in to your judiking account and go to Notification Settings to deselect your marketing communication preferences. Unsubscribe requests will be processed within 5 business days. Please note: you will continue to receive important transactional emails related to your account security and status even after opting out of promotional communications.
This Privacy Policy Protects Your Rights

Privacy Policy judiking is written to ensure you have a clear understanding of how your personal data is used and protected. It forms part of our commitment to operating transparently and responsibly for all our Malaysian members.

This document should be read alongside our Terms & Conditions and Responsible Gaming Guide for a complete picture of your rights and responsibilities as a judiking member.

Your Privacy Is Protected. Ready to Join JudiKing?

Register a free account today with confidence — your data is protected, your winnings are guaranteed, and our support team is available 24 hours a day. Enjoy a welcome bonus of up to RM888.

Open to Malaysian players aged 21 and above. Please bet responsibly.

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